Q: Is this website legit or Are those products authentic?

A: Of course, our products are made of really good wooden and well printed. It is strictly prohibited to sell counterfeit products for us.

Q: How long does shipping take?

A: Shipping usually takes about 7-20 business days depending on the shipping method your selected.  Please allow 2-4 business days to process your order and send them to an international shipping company. If the item your ordered is temporarily out of stock or it is a pre-order item, then we may ship out your order within 1-2 weeks. More detail can be found in Shipping Policy

Q: Where does TikoToy shipping cover?

A: We ship worldwide. TikoToy offers global shipping to all major countries around the world. We ship products to countries like the United States, Canada, Australia, China, the United Kingdom, and the rest of the world at most every single day.

Q: May I return or exchange if the items are broken?

A:  Detail can be found in our Refund Policy